Returns & Exchanges
At EO Products, we stand behind the quality of our plant-based beauty essentials and want you to love every drop. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return.
Package Your Items
Carefully place the products in their original packaging or a sturdy box and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your records to track the progress.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing